Tourist customer service satisfaction an encounter approach

Tourist customer service satisfaction an encounter approach

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Bibliographic Details
Main Author: Noe, Francis P. 1939-
Other Authors: Uysal, Muzaffer, Magnini, Vincent P.
Format: Book
Published: London Routledge 2010
Series:Routledge advances in tourism 18
Subjects:
Tourism > Management
Hospitality industry > Management
Online Access:Click Here to View Status and Holdings.
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