Tourist customer service satisfaction an encounter approach

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Bibliographic Details
Main Author:	Noe, Francis P. 1939-
Other Authors:	Uysal, Muzaffer, Magnini, Vincent P.
Format:	Book
Published:	London Routledge 2010
Series:	Routledge advances in tourism 18
Subjects:	Tourism > Management Hospitality industry > Management
Online Access:	Click Here to View Status and Holdings.
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