Tourist customer service satisfaction an encounter approach

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Bibliographic Details
Main Author: Noe, Francis P. 1939-
Other Authors: Uysal, Muzaffer, Magnini, Vincent P.
Format: Unknown
Published: London Routledge 2010
Series:Routledge advances in tourism 18
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Noe, Francis P.  |d 1939- 
245 1 0 |a Tourist customer service satisfaction  |b an encounter approach  |c Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini 
260 # # |a London  |b Routledge  |c 2010 
300 # # |a ix, 193 p.  |c 24 cm 
490 1 # |a Routledge advances in tourism  |v 18 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Tourism  |x Management 
650 # 0 |a Hospitality industry  |x Management 
700 1 # |a Uysal, Muzaffer. 
700 # # |a Magnini, Vincent P. 
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