Building the High-Trust Organization Strategies for Supporting Five Key Dimensions of Trust

Building the High-Trust Organization Strategies for Supporting Five Key Dimensions of Trust

Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Ope...

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Bibliographic Details
Main Authors: Shockley-Zalabak, Pamela S. (Author), Morreale, Sherwyn P. (Author), Hackman, Michael Z. (Author)
Format: Book
Language:English
Published: San Francisco, CA International Association of Business Communicators/Jossey-Bass 2010
Series:The Jossey-Bass business & management series
Subjects:
Trust
Organizational behavior
Organizational effectiveness
Corporate culture > Moral and ethical aspects
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