Customer satisfaction evalution methods for measuring and implementing service quality

Saved in:

Bibliographic Details
Main Author:	Grigoroudis, Evangelos
Other Authors:	Siskos, Yannis
Format:	Book
Published:	New York Springer 2009
Series:	International series in operations research & management science
Subjects:	Consumer satisfaction > Evaluation > Statistical methods Consumer satisfaction > Evaluation > Data processing Marketing research > Statistical methods > Data processing
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet