Productivity and service quality an essential reading for service providers

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Bibliographic Details
Main Author: Han, Flora
Other Authors: Leong, Debbie
Format: Book
Published: Singapore Prentice Hall 2000
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xi, 186 p. ill. 23 cm
Bibliography:Includes bibliographical references (p. 179-182) and index
ISBN:9813076607
9789813076600