Identifying and analyzing user needs a complete handbook and ready-to-use assessment workbook with disk

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Bibliographic Details
Main Author:	Westbrook, Lynn
Format:	Book
Published:	New York Neal-Schuman Publishers 2001
Subjects:	Library use studies > Handbooks, manauls, etc. > Handbooks, manuals, etc. > United States Libraries > Handbooks, manauls, etc. > User satisfaction > United States
Online Access:	Click Here to View Status and Holdings.
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