Lean for service organizations and offices a holistic approach for achieving operational excellence and improvements

Lean for service organizations and offices a holistic approach for achieving operational excellence and improvements

Service organizations and offices worldwide are beginning to realize that only those companies that are efficient and able to meet the changing needs of customers will survive the fierce competition of the marketplace. Adopting lean puts anyone in a position more likely to build an intimate relation...

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Bibliographic Details
Main Author: Sarkar, Debashis (Author)
Format: Book
Language:English
Published: Milwaukee, Wisconsin ASQ Quality Press 2007
©2007
Subjects:
Service industries > Handbooks, manuals, etc. > Management
Industrial management > Handbooks, manuals, etc.
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