Delighting your customers...on a Shoestring Delivering excellent customer service without breaking the bank
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
London
A. & C. Black
2007
©2007 |
Series: | Business on a shoestring
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-395472 | ||
005 | 202446132752 | ||
008 | 240506t2007 -LD ### ##001 ##eng#D | ||
020 | # | # | |a 9780713675429 (paperback) |
020 | # | # | |a 071367542X (pbk.) |
040 | # | # | |a DLC |d ITMB |e rda |
041 | 0 | # | |a ENGLISH |
090 | 0 | 0 | |a HF5415.5 |b .O98 2007 |
100 | 1 | # | |a Owton, Avril |
245 | 1 | 0 | |a Delighting your customers...on a Shoestring |b Delivering excellent customer service without breaking the bank |c Avril Owton |
246 | 1 | 8 | |a Delighting your customers |
246 | 3 | 0 | |a Delivering excellent customer service without breaking the bank |
264 | # | 1 | |a London |b A. & C. Black |c 2007 |
264 | # | 1 | |c ©2007 |
300 | # | # | |a ix, 166 pages |c 18 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
490 | 1 | # | |a Business on a shoestring |
650 | # | 0 | |a Customer services |x Management |
650 | # | 0 | |a Customer services |x Management |
650 | # | 0 | |a Small business |x Management |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=395472 |
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