Delighting your customers...on a Shoestring Delivering excellent customer service without breaking the bank

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Bibliographic Details
Main Author:	Owton, Avril
Format:	Book Chapter
Language:	English
Published:	London A. & C. Black 2007 ©2007
Series:	Business on a shoestring
Subjects:	Customer services > Management Small business > Management
Online Access:	Click Here to View Status and Holdings.
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