Delighting your customers...on a Shoestring Delivering excellent customer service without breaking the bank

Delighting your customers...on a Shoestring Delivering excellent customer service without breaking the bank

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Bibliographic Details
Main Author: Owton, Avril
Format: Book Chapter
Language:English
Published: London A. & C. Black 2007
©2007
Series:Business on a shoestring
Subjects:
Customer services > Management
Small business > Management
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:ix, 166 pages 18 cm
ISBN:9780713675429 (paperback)
071367542X (pbk.)

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