From customer retention to a holistic stakeholder management system living a vision
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Berlin
Springer
2008
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag 
Improving customer satisfaction, loyalty, and profit an integrated measurement and management system
