The 4th secret of the one minute manager a powerful way to make things better

Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale

Saved in:

Bibliographic Details
Main Author:	Blanchard, Kenneth H.
Other Authors:	McBride, Margret
Format:	Book
Published:	New York William Morrow 2008
Subjects:	Apologizing Leadership
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-385443
020	#	#	\|a 9780061470318
020	#	#	\|a 0061470317
040	#	#	\|a BTCTA \|d ITMB
090	0	0	\|a BF575.A75 \|b B57 2008
100	1	#	\|a Blanchard, Kenneth H.
245	1	4	\|a The 4th secret of the one minute manager \|b a powerful way to make things better \|c Ken Blanchard and Margret McBride
246	1	#	\|a Fourth secret of the one minute manager
260	#	#	\|a New York \|b William Morrow \|c 2008
300	#	#	\|a xi, 124 \|c 22 cm
500	#	#	\|a Reprint. Originally published: One minute apology. c2003
520	#	#	\|a Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale
650	#	0	\|a Apologizing
650	#	0	\|a Leadership
700	1	#	\|a McBride, Margret
740	1	#	\|a One minute apology
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=385443
964	#	#	\|c BOK \|d 01
998	#	#	\|a 00260##a007.2\|\|00260##b007.2\|\|00260##c007.2\|\|00300##a007.2\|\|00300##c007.2\|\|00500##a007.2\|\|00520##a007.2\|\|