The 4th secret of the one minute manager a powerful way to make things better

Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale

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Bibliographic Details
Main Author:	Blanchard, Kenneth H.
Other Authors:	McBride, Margret
Format:	Book
Published:	New York William Morrow 2008
Subjects:	Apologizing Leadership
Online Access:	Click Here to View Status and Holdings.
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