The 4th secret of the one minute manager a powerful way to make things better

The 4th secret of the one minute manager a powerful way to make things better

Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale

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Bibliographic Details
Main Author: Blanchard, Kenneth H.
Other Authors: McBride, Margret
Format: Book
Published: New York William Morrow 2008
Subjects:
Apologizing
Leadership
Online Access:Click Here to View Status and Holdings.
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Description
Summary:Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale
Item Description:Reprint. Originally published: One minute apology. c2003
Physical Description:xi, 124 22 cm
ISBN:9780061470318
0061470317

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