Implementing digital reference services setting standards and making it real

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Bibliographic Details
Corporate Author:	Virtual Reference Desk Conference Orlando, Fla
Other Authors:	Lankes, R. David (Editor)
Format:	Conference Proceeding Book
Language:	English
Published:	New York Neal-Schuman Publisher 2003
Subjects:	Electronic reference services (Libraries) > Case studies > United States Electronic reference services (Libraries) > Management > United States Electronic reference services (Libraries) > Evaluation > United States
Online Access:	Click Here to View Status and Holdings.
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