Virtual reference service from competencies to assessment

Virtual reference service from competencies to assessment

During the last decade, virtual reference has grown from a topic of largely theoretical conversation into a very real and practical library service. This is the latest volume in a groundbreaking series of cutting-edge conference titles which influenced that development, following on from Implementin...

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Bibliographic Details
Other Authors: Lankes, R. David, Nast, Philip
Format: Book
Language:English
Published: New York Neal-Schuman Publishers 2008
Series:Virtual reference desk series
Subjects:
Electronic reference services (Libraries) > Study and teaching
Electronic reference services (Libraries) > Case studies > Study and teaching > United States
Reference services (Libraries) > Information technology
Reference librarians > Effect of technological innovations on
Electronic reference services (Libraries) > Case studies > Effect of technological innovations on > United States
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