Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards a how-to-do-it manual with CD-ROM
Evaluation tools are an essential part of improving service and proving the library's value. This easy-to-understand how-to outlines the use of five of the most important and popular methods of evaluation: Needs assessments; Performance Improvements; Benchmarking; Library standards, and Outcome...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
Neal-Schuman Publishers
2007
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| Series: | A Medical Library Association guides
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Measuring quality international guidelines for performance measurement in academic libraries