Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards a how-to-do-it manual with CD-ROM

Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards a how-to-do-it manual with CD-ROM

Evaluation tools are an essential part of improving service and proving the library's value. This easy-to-understand how-to outlines the use of five of the most important and popular methods of evaluation: Needs assessments; Performance Improvements; Benchmarking; Library standards, and Outcome...

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Bibliographic Details
Main Author: Dudden, Rosalind F. (Author)
Format: Book
Language:English
Published: New York Neal-Schuman Publishers 2007
Series:A Medical Library Association guides
Subjects:
Libraries > Evaluation
Medical libraries > Evaluation
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