Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards a how-to-do-it manual with CD-ROM
Evaluation tools are an essential part of improving service and proving the library's value. This easy-to-understand how-to outlines the use of five of the most important and popular methods of evaluation: Needs assessments; Performance Improvements; Benchmarking; Library standards, and Outcome...
Saved in:
| Main Author: | |
|---|---|
| Format: | Unknown |
| Language: | English |
| Published: |
New York
Neal-Schuman Publishers
2007
|
| Series: | A Medical Library Association guides
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag MARC
| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-377724 | ||
| 005 | 201921492418 | ||
| 008 | t2007 XXU ag| |#001 ##eng#D | ||
| 020 | # | # | |a 9781555706043 (alk. paper) |
| 020 | # | # | |a 1555706045 (alk. paper) |
| 040 | # | # | |a DLC |d ITMB |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a Z678.85 |b .D83 2007 |
| 100 | 1 | # | |a Dudden, Rosalind F. |e author |
| 245 | 1 | 0 | |a Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards |b a how-to-do-it manual with CD-ROM |c Rosalind Farnam Dudden |
| 264 | # | 1 | |a New York |b Neal-Schuman Publishers |c 2007 |
| 300 | # | # | |a xxii, 464 pages : |b illustrations |c 28 cm. |e 1 CD-ROM (4 3/4 in.) |
| 336 | # | # | |a text |2 rdacontent |
| 336 | # | # | |a spoken word |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 337 | # | # | |a audio |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 338 | # | # | |a audio disc |2 rdacarrier |
| 490 | 1 | # | |a A Medical Library Association guides |
| 504 | # | # | |a Includes bibliographical references and index |
| 505 | 1 | # | |a Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation |
| 520 | # | # | |a Evaluation tools are an essential part of improving service and proving the library's value. This easy-to-understand how-to outlines the use of five of the most important and popular methods of evaluation: Needs assessments; Performance Improvements; Benchmarking; Library standards, and Outcome measures. Each chapter includes step-by-step guidance for defining goals, staffing the project, developing a timeline, collecting data, analyzing findings, and sharing results. The five different methods are illustrated with real-world examples, showing what libraries evaluated and how findings helped change their organization. Invaluable managerial tools, including checklists, forms, worksheets, and more - all reproducible from the CD-ROM - help you implement the methods easily and effectively. |
| 650 | # | 0 | |a Libraries |x Evaluation |
| 650 | # | 0 | |a Medical libraries |x Evaluation |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=377724 |
| 964 | # | # | |c BOK |d 01 |
| 998 | # | # | |a 00264#1a002.8.2||00264#1b002.8.4||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||00520##a007.2||00520##b007.2|| |
Measuring quality international guidelines for performance measurement in academic libraries 
The Library Assessment Cookbook