Starting and operating live virtual reference services a how-to-do-it manual for librarians

Starting and operating live virtual reference services a how-to-do-it manual for librarians

In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate.

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Bibliographic Details
Main Author: Meola, Marc 1968-
Other Authors: Stormont, Sam 1951-
Format: Book
Language:English
Published: New York Neal-Schuman Publishers 2002
Series:How-to-do-it manuals for librarians no. 118
Subjects:
Electronic reference services (Libraries)
Internet in library reference services
Online Access:Click Here to View Status and Holdings.
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MARC

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