Starting and operating live virtual reference services a how-to-do-it manual for librarians
In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate.
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York
Neal-Schuman Publishers
2002
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| Series: | How-to-do-it manuals for librarians
no. 118 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 090 | 0 | 0 | |a Z711.47 |b .M46 2002 |
| 100 | 1 | # | |a Meola, Marc |c 1968- |
| 245 | 1 | 0 | |a Starting and operating live virtual reference services |b a how-to-do-it manual for librarians |c Marc Meola, Sam Stormont |
| 264 | # | 1 | |a New York |b Neal-Schuman Publishers |c 2002 |
| 300 | # | # | |a xiii, 167 pages |b illustrations |c 28 cm |
| 310 | # | # | |a rdacontent |b text |
| 336 | # | # | |a unmediated |2 rdamedia |
| 337 | # | # | |a volume |2 rdacarrier |
| 490 | 1 | # | |a How-to-do-it manuals for librarians |v no. 118 |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate. |
| 650 | # | 0 | |a Electronic reference services (Libraries) |
| 650 | # | 0 | |a Internet in library reference services |
| 700 | 1 | # | |a Stormont, Sam |c 1951- |
| 840 | 0 | 0 | |a How-to-do-it manuals for libraries ; |v no. 118 |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=374206 |
| 964 | # | # | |c BOK |d 01 |
Going live starting and running a virtual reference service