Starting and operating live virtual reference services a how-to-do-it manual for librarians
In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate.
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| Format: | Book |
| Language: | English |
| Published: |
New York
Neal-Schuman Publishers
2002
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| Series: | How-to-do-it manuals for librarians
no. 118 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Going live starting and running a virtual reference service 
Virtual Reference Service in Libraries