Starting and operating live virtual reference services a how-to-do-it manual for librarians
In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate.
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Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
New York
Neal-Schuman Publishers
2002
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Series: | How-to-do-it manuals for librarians
no. 118 |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate. |
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Physical Description: | xiii, 167 pages illustrations 28 cm |
Publication Frequency: | rdacontent text |
Bibliography: | Includes bibliographical references and index |
ISBN: | 1555704441 |