Involving customers in new service development

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Bibliographic Details
Other Authors:	Edvardsson, Bo 1952-
Format:	Book
Published:	London Imperial College Press Distributed by World Scientific Publishing Co 2006
Series:	Series on technology management v 11
Subjects:	Creative ability in business Service industries > Management Customer relations > Management New products > Management
Online Access:	Click Here to View Status and Holdings.
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