Managing Stress and Conflict in Libraries

Reducing conflict and stress results in significant benefits. Managers who accomplish this quickly see better recruitment and retention, employee commitment, performance and productivity, customer satisfaction, and organizational image and reputation. This book defines clearly what you should and sh...

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Bibliographic Details
Main Author: Pantry, Sheila (Author)
Format: Book
Language:English
Published: London Facet Publishing 2007
Subjects:
Online Access:Click Here to View Status and Holdings.
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