Measuring library performance principles and techniques
Measuring library performance requires multiple perspectives and various methods of evaluation. Brophy's innovative approach ensures that user's opinions, economic factors, and staff input are all taken into account. He demonstrates how both traditional and electronic services can be evalu...
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Format: | Unknown |
Language: | English |
Published: |
London
Facet Publishing
2006
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-372481 | ||
005 | 2018729115213 | ||
008 | t2006 -UK ag| |#001 #deng#D | ||
020 | # | # | |a 9781856045933 |q hardback |
020 | # | # | |a 1856045935 |
040 | # | # | |a UKM |d ITMB |e rda |
041 | 0 | # | |a eng |
090 | 0 | 0 | |a Z678.85 |b .B76 2006 |
100 | 1 | # | |a Brophy, Peter |d 1950- |e author |
245 | 1 | 0 | |a Measuring library performance |b principles and techniques |c Peter Brophy |
264 | # | 1 | |a London |b Facet Publishing |c 2006 |
300 | # | # | |a xxiii, 242 pages |b illustration |c 24 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
504 | # | # | |a Includes bibliographical references and index |
520 | # | # | |a Measuring library performance requires multiple perspectives and various methods of evaluation. Brophy's innovative approach ensures that user's opinions, economic factors, and staff input are all taken into account. He demonstrates how both traditional and electronic services can be evaluated and helps professionals learn to gather data; quantify outputs; evaluate systems; and utilize benchmark, standards, and balanced scorecard methods of evaluation. There is also advice for leveraging findings for staff training and development. With a start-to-finish approach, this manual will help you evaluate and improve your library effectively. |
526 | 0 | # | |a MIM752 |b IM770 |5 IM |
526 | 0 | # | |a Measurement and Evaluation in Information Work |b Master of Science in Information Management |5 Faculty of information management |
526 | 0 | # | |a MLS758 |b IM772 |5 IM |
526 | 0 | # | |a Measurement And Evaluation In Libraries |b Master in Library Science |5 Faculty of information management |
526 | 0 | # | |a MIM752 |b IM770 |5 IM |
526 | 0 | # | |a Measurement and Evaluation in Information Work |b Master of Science in Information and Knowledge Resources |5 Faculty of Information Management |
650 | # | 0 | |a Libraries |x Evaluation |
650 | # | 0 | |a Public services (Libraries) |x Evaluation |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=372481 |
964 | # | # | |c BOK |d 01 |
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