Measuring library performance principles and techniques

Measuring library performance requires multiple perspectives and various methods of evaluation. Brophy's innovative approach ensures that user's opinions, economic factors, and staff input are all taken into account. He demonstrates how both traditional and electronic services can be evalu...

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Bibliographic Details
Main Author: Brophy, Peter 1950- (Author)
Format: Book
Language:English
Published: London Facet Publishing 2006
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781856045933  |q hardback 
020 # # |a 1856045935 
040 # # |a UKM  |d ITMB  |e rda 
041 0 # |a eng 
090 0 0 |a Z678.85  |b .B76 2006 
100 1 # |a Brophy, Peter  |d 1950-  |e author 
245 1 0 |a Measuring library performance  |b principles and techniques  |c Peter Brophy 
264 # 1 |a London  |b Facet Publishing  |c 2006 
300 # # |a xxiii, 242 pages  |b illustration  |c 24 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references and index 
520 # # |a Measuring library performance requires multiple perspectives and various methods of evaluation. Brophy's innovative approach ensures that user's opinions, economic factors, and staff input are all taken into account. He demonstrates how both traditional and electronic services can be evaluated and helps professionals learn to gather data; quantify outputs; evaluate systems; and utilize benchmark, standards, and balanced scorecard methods of evaluation. There is also advice for leveraging findings for staff training and development. With a start-to-finish approach, this manual will help you evaluate and improve your library effectively. 
526 0 # |a MIM752  |b IM770  |5 IM 
526 0 # |a Measurement and Evaluation in Information Work  |b Master of Science in Information Management  |5 Faculty of information management 
526 0 # |a MLS758  |b IM772  |5 IM 
526 0 # |a Measurement And Evaluation In Libraries  |b Master in Library Science  |5 Faculty of information management 
526 0 # |a MIM752  |b IM770  |5 IM 
526 0 # |a Measurement and Evaluation in Information Work  |b Master of Science in Information and Knowledge Resources  |5 Faculty of Information Management 
650 # 0 |a Libraries  |x Evaluation 
650 # 0 |a Public services (Libraries)  |x Evaluation 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=372481 
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