Measuring library performance principles and techniques

Measuring library performance requires multiple perspectives and various methods of evaluation. Brophy's innovative approach ensures that user's opinions, economic factors, and staff input are all taken into account. He demonstrates how both traditional and electronic services can be evalu...

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Bibliographic Details
Main Author: Brophy, Peter 1950- (Author)
Format: Unknown
Language:English
Published: London Facet Publishing 2006
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