The virtual reference experience integrating theory into practice

Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it...

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Bibliographic Details
Other Authors: Lankes, R. David (Editor)
Format: Book
Language:English
Published: New York Neal-Schuman Publishers 2004
©2004
Series:The virtual reference desk series
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Online Access:Click Here to View Status and Holdings.
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