Creating do-it-yourself customers how great customer experiences build great companies

Creating do-it-yourself customers how great customer experiences build great companies

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Bibliographic Details
Main Author:	Honebein, Peter C. 1963-
Other Authors:	Cammarano, Roy F.
Format:	Unknown
Published:	Mason, Ohio Thomson Higher Education 2005
Subjects:	Consumer education Customer relations
Online Access:	Click Here to View Status and Holdings.
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