Success at the enquiry desk successful enquiry answering - every time

"Success at the Enquiry Desk" is an essential desk-book to help the information professional become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants to providing a polished, value-...

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Bibliographic Details
Main Author: Buckley Owen, Tim 1948- (Author)
Format: Book
Language:English
Published: London Facet Publishing ©2006
Edition:Fifth edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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