Success at the enquiry desk successful enquiry answering - every time
"Success at the Enquiry Desk" is an essential desk-book to help the information professional become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants to providing a polished, value-...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London
Facet Publishing
©2006
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| Edition: | Fifth edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Success at the enquiry desk successful enquiry answering - every time