Professional FRONT OFFICE MANAGEMENT

Witten with the context that the Front Office Department's primary function is to "connect" the property and its employees with the guests. This book details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation...

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Bibliographic Details
Other Authors: Woods, Robert H.
Format: Book
Language:English
Published: Upper Saddle River, N.J. Pearson/Prentice Hall 2007
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