Professional FRONT OFFICE MANAGEMENT
Witten with the context that the Front Office Department's primary function is to "connect" the property and its employees with the guests. This book details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation...
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Format: | Book |
Language: | English |
Published: |
Upper Saddle River, N.J.
Pearson/Prentice Hall
2007
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Online Access: | Click Here to View Status and Holdings. |
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