Empowering your library a guide to improving service, productivity, & participation

Empowering your library a guide to improving service, productivity, & participation

To be competitive with other information providers, libraries and their staff have to offer customers premier access to information, technology and entertainment-without bureaucratic red tape. This means every employee is responsible for ensuring that customers have a good experience with the librar...

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Bibliographic Details
Main Author: Christopher, Connie (Author)
Format: Book
Language:English
Published: Chicago American Library Association 2003
Subjects:
Library employees > In-service training
Library administration > Employee participation
Library personnel management > Psychological aspects
Communication in library administration > In-service training
Employee motivation
Management > Psychological aspects
Employee empowerment
Leadership > Psychological aspects
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