Process improvement and quality management in the retail industry

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Bibliographic Details
Main Author: George, Stephen 1948-
Other Authors: Weimerskirch, Arnold 1936-, Thomas, Chris 1956-
Format: Book
Published: Hoboken; New Jersey John Wiley & Sons, Inc. 2006
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Description
Physical Description:xiii, 242 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0471723231