Process improvement and quality management in the retail industry

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Bibliographic Details
Main Author:	George, Stephen 1948-
Other Authors:	Weimerskirch, Arnold 1936-, Thomas, Chris 1956-
Format:	Book
Published:	Hoboken; New Jersey John Wiley & Sons, Inc. 2006
Subjects:	Total quality management > Management Retail trade > Management
Online Access:	Click Here to View Status and Holdings.
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