Crisis management by apology corporate responses to allegations of wrongdoing

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Bibliographic Details
Main Author:	Hearit, Keith Michael
Format:	Unknown
Published:	Mahwah, N.J. Lawrence Erlbaum Associates 2006
Series:	LEA's communication series
Subjects:	Crisis management Corporations > Public relations Apologizing Corporate image Business communication
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0805837884 (c. : alk. paper)
020	#	#	\|a 0805837892 (alk. paper)
090	0	0	\|a HD59.2 \|b .H43 2006
100	1	#	\|a Hearit, Keith Michael
245	1	1	\|a Crisis management by apology \|b corporate responses to allegations of wrongdoing \|c Keith Michael Hearit
260	#	#	\|a Mahwah, N.J. \|b Lawrence Erlbaum Associates \|c 2006
300	#	#	\|a ix, 250 p. \|c 24 cm
490	1	#	\|a LEA's communication series
504	#	#	\|a Includes bibliographical references (p. 219-240) and indexes
650	#	0	\|a Crisis management
650	#	0	\|a Corporations \|x Public relations
650	#	0	\|a Apologizing
650	#	0	\|a Corporate image
650	#	0	\|a Business communication
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=346355
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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