Crisis management by apology corporate responses to allegations of wrongdoing
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Main Author: | |
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Format: | Book |
Published: |
Mahwah, N.J.
Lawrence Erlbaum Associates
2006
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Series: | LEA's communication series
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-346355 | ||
020 | # | # | |a 0805837884 (c. : alk. paper) |
020 | # | # | |a 0805837892 (alk. paper) |
090 | 0 | 0 | |a HD59.2 |b .H43 2006 |
100 | 1 | # | |a Hearit, Keith Michael |
245 | 1 | 1 | |a Crisis management by apology |b corporate responses to allegations of wrongdoing |c Keith Michael Hearit |
260 | # | # | |a Mahwah, N.J. |b Lawrence Erlbaum Associates |c 2006 |
300 | # | # | |a ix, 250 p. |c 24 cm |
490 | 1 | # | |a LEA's communication series |
504 | # | # | |a Includes bibliographical references (p. 219-240) and indexes |
650 | # | 0 | |a Crisis management |
650 | # | 0 | |a Corporations |x Public relations |
650 | # | 0 | |a Apologizing |
650 | # | 0 | |a Corporate image |
650 | # | 0 | |a Business communication |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=346355 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
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