Crisis management by apology corporate responses to allegations of wrongdoing

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Bibliographic Details
Main Author:	Hearit, Keith Michael
Format:	Book
Published:	Mahwah, N.J. Lawrence Erlbaum Associates 2006
Series:	LEA's communication series
Subjects:	Crisis management Corporations > Public relations Apologizing Corporate image Business communication
Online Access:	Click Here to View Status and Holdings.
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