Relationship marketing management

Using case studies and examples the authors summarize the key ideas of relationship marketing and explore its use in consumer markets on the part of companies ranging from large multinationals down to small and medium-size companies

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Bibliographic Details
Main Authors: Little, Edward 1967- (Author), Marandi, Ebi (Author)
Format: Book
Language:English
Published: London Thomson Learning 2003
Subjects:
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Description
Summary:Using case studies and examples the authors summarize the key ideas of relationship marketing and explore its use in consumer markets on the part of companies ranging from large multinationals down to small and medium-size companies
Physical Description:xi, 236 pages illustrations 25 cm
Bibliography:Includes index
ISBN:9781861529312
1861529317