Relationship marketing management

Using case studies and examples the authors summarize the key ideas of relationship marketing and explore its use in consumer markets on the part of companies ranging from large multinationals down to small and medium-size companies

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Bibliographic Details
Main Authors: Little, Edward 1967- (Author), Marandi, Ebi (Author)
Format: Book
Language:English
Published: London Thomson Learning 2003
Subjects:
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