Designing the customer-centric organization a guide to strategy, structure, and process

Designing the customer-centric organization a guide to strategy, structure, and process

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Bibliographic Details
Main Author: Galbraith, Jay R
Format: Unknown
Published: San Francisco Jossey-Bass A Wiley Imprint 2005
Edition:1st ed
Series:The Jossey-Bass business & management series
Subjects:
Strategic planning > Handbooks, manuals, etc.
Customer relations > Handbooks, manuals, etc. > Management
Online Access:Click Here to View Status and Holdings.
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