Designing the customer-centric organization a guide to strategy, structure, and process

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Bibliographic Details
Main Author:	Galbraith, Jay R
Format:	Unknown
Published:	San Francisco Jossey-Bass A Wiley Imprint 2005
Edition:	1st ed
Series:	The Jossey-Bass business & management series
Subjects:	Strategic planning > Handbooks, manuals, etc. Customer relations > Handbooks, manuals, etc. > Management
Online Access:	Click Here to View Status and Holdings.
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