Designing the customer-centric organization a guide to strategy, structure, and process

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Bibliographic Details
Main Author:	Galbraith, Jay R
Format:	Unknown
Published:	San Francisco Jossey-Bass A Wiley Imprint 2005
Edition:	1st ed
Series:	The Jossey-Bass business & management series
Subjects:	Strategic planning > Handbooks, manuals, etc. Customer relations > Handbooks, manuals, etc. > Management
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5 \|b .G345 2005
100	1	#	\|a Galbraith, Jay R
245	1	1	\|a Designing the customer-centric organization \|b a guide to strategy, structure, and process \|c Jay R. Galbraith
250	#	#	\|a 1st ed
260	#	#	\|a San Francisco \|b Jossey-Bass A Wiley Imprint \|c 2005
300	#	#	\|a xvi, 184 p. \|b ill. \|c 24 cm
490	1	#	\|a The Jossey-Bass business & management series
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Strategic planning \|v Handbooks, manuals, etc.
650	#	0	\|a Customer relations \|v Handbooks, manuals, etc. \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=343353
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