Designing the customer-centric organization a guide to strategy, structure, and process

Designing the customer-centric organization a guide to strategy, structure, and process

Saved in:
Bibliographic Details
Main Author: Galbraith, Jay R
Format: Unknown
Published: San Francisco Jossey-Bass A Wiley Imprint 2005
Edition:1st ed
Series:The Jossey-Bass business & management series
Subjects:
Strategic planning > Handbooks, manuals, etc.
Customer relations > Handbooks, manuals, etc. > Management
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Physical Description:xvi, 184 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0787979198 (alk. paper)

Similar Items