The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

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Bibliographic Details
Main Author:	Hodge, Richard
Other Authors:	Schachter, Lou
Format:	Unknown
Published:	New York McGraw-Hill 2006
Subjects:	Selling Success in business
Online Access:	Click Here to View Status and Holdings.
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