Virtual reference training the complete guide to providing anytime, anywhere answers

Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become common practice, there's a critical need to develop core competencies unique to the virtual world - from conducting chats to multi...

Full description

Saved in:
Bibliographic Details
Main Authors: Hirko, Buff (Author), Ross, Mary Bucher 1948- (Author)
Format: Book
Language:English
Published: Chicago American Library Association 2004
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!