Virtual reference training the complete guide to providing anytime, anywhere answers
Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become common practice, there's a critical need to develop core competencies unique to the virtual world - from conducting chats to multi...
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Chicago
American Library Association
2004
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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