Conflict management for libraries strategies for a positive, productive workplace
In a broad research survey conducted over three years, expert authors Montgomery and Cook asked, "What are the common causes of workplace conflict in libraries?" From the results of the study, as well as formal and informal observations, the authors have developed seventeen scenarios of li...
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Other Authors: | , , |
Format: | Book |
Language: | English |
Published: |
Chicago
American Library Association
2005
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Online Access: | Click Here to View Status and Holdings. |
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