Conflict management for libraries strategies for a positive, productive workplace

In a broad research survey conducted over three years, expert authors Montgomery and Cook asked, "What are the common causes of workplace conflict in libraries?" From the results of the study, as well as formal and informal observations, the authors have developed seventeen scenarios of li...

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Bibliographic Details
Main Author: Montgomery, Jack G. (Author)
Other Authors: Wagner, Patricia Jean (Contributor), Cook, Eleanor I. author, Hubbard, Glenda T. contributor
Format: Book
Language:English
Published: Chicago American Library Association 2005
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Online Access:Click Here to View Status and Holdings.
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