Business process mapping bimproving customer satisfaction

Saved in:

Bibliographic Details
Main Authors:	Jacka, J. Mike (Author), Keller, Paulette J. (Author)
Format:	Book
Language:	English
Published:	New York Wiley 2002
Subjects:	Customer relations Reengineering (Management) Consumer satisfaction
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet